Genpact

0-4

Years

Delhi-NCR, Hyderabad
Jaipur, Kolkata

8^th – 11^th

April 2015

Walk-In Interviews (8^th - 11^th April)

Location

Delhi NCR
- Genpact, Plot No. 22B, Sector-18, Udyog Vihar. Gurgaon
- Genpact, Plot No. 21, 22, IT SEZ, Unitech Infospace, Tower 8, Upper Ground Floor, Sector-135, Nodia (Nearest metro station Botanical Garden)
- Genpact, Delhi IT Park, DMRC Building, Shastri Park, Delhi. (Landmark: Behind Shastri Park Metro station)
Hyderabad
- Genpact, 14-45, IDA Uppal Opp., NGRI, Habsiguda. Hyderabad
Jaipur
- Genpact, Malviya Nagar, JLN Marg, Jaipur-302017
Kolkata
- Genpact, Unitech Infospace, C1, 1st floor, Rajarhat, New town, Kolkata
Bangalore
- Genpact India, 9th Floor, 12th Tower, Pritech park, SEZ Ecospace, Outer Ring Road, Bellandhur, Bangalore
Lucknow
- Genpact, 75, LGF Raja Ram Kumar Plaza, Opp. Tej Kumar Plaza, Hazratganj, Lucknow
Chandigarh
- Genpact, SCO 477 – 478,2nd floor, Sector 35 – C, Above Venky’s, Near ICICI Bank,Chandigarh
Bhopal
- Genpact, Plot 142, Ram Lakshmi Parisar, New Market, Malviya Nagar, Bhopal, Madhya Pradesh.
Bhubaneswar
- 2nd Floor, Odisha Sambaya Bhawan, Besides IDBI Bank, Unit 9, Janpath, Saheed Nagar, 2nd, Bhubaneswar

Registration
Time

9:30 AM to 1:00 PM

Walk-In Interviews (8^th - 11^th April)

Skills	Experience	Job Description
Process Associate / Developer - Accounts Receivable	0 - 4 years	Brief Job Description of the Position: Complex Cash applications Basic B2B collections Basic level query resolution through e mails Creation of complex Enquiries Extraction of reports from applications Education and Skills Required Commerce Graduate Flexible with work timings as per business requirement.
Process Associate / Developer – Record to Report	0 - 4 years	Brief Job Description of the Position: Should have prior experience in General Accounting process. Thorough knowledge of Balance sheet items/ Income statement line items. Knowledge of Accrual preparation/validation. Closing cycle knowledge in sequential order. Knowledge on Amortization of pre payments. Knowledge of Fixed assets accounting cycle (capitalization, depreciation accounting, disposals, retirement etc). Thorough understanding on Inter-company transactions (intercompany transactions/dispute resolution etc, group company settlements) Knowledge of Foreign exchange transactions (should be able to explain spot/average rates & Multi currency transactions). Reconciliation of Balance sheet items (Fixed assets, current assets, current liabilities etc). Education and Skills Required B. Com/M.Com/M.B.A- with 3-5 yrs of experience financial accounting experience Candidates must work in night shift
Process Associate / Developer – Accounts Payable and T&E	0 - 4 years	Brief Job Description of the Position: Process invoices in workflow / ERP as per customer policies and guidelines Validate key fields from scanned documents Run uploads for electronic invoices Understand customer’s policies and adapt. Resolve the exceptions while processing and post processing Setting up vendors and modifying the vendors when required. Perform audits in accordance with customer’s policies and procedures. Understand the priority requests from customer and take necessary action. Perform T&E receipt audits and report the discrepancies in accordance with customer policies. Respond to vendors’ customer’s e-mails / calls for the help desk resources and call back if required. Education and Skills Required Commerce Graduate Knowledge/ Experience of Accounts Payable (like Processing invoices, Exception resolution, Help desk, understanding of taxes Knowledge of ERP – SAP Good understanding of the End to end AP Basic understanding of Travel and expense reports and audit.
Process Associate / Developer – Cash Applications	0 - 4 years	Brief Job Description of the Position: Receipt and Allocation of Checks / ACH’s/EFT’s/Wires for a/cs Ensuring proper follow up and right mechanism is applied to keep nominal items in suspense accounts Ensure rigorous follow up on the accounts Reporting the day end postings & ensuring that daily inflow of Checks / ACH’s/EFT’s /Wires are clear Coordinate and resolve issues with excellent customer service with internal customers. Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact. Education and Skills Required Bachelor in commerce (B.COM) from a recognized university Resources from OTC domain and worked on SAP ERP- preferably Cash application Good understanding of upstream and downstream of Cash application Work experience 6 months and above Good written and verbal communication skills Proven organizational skills
Process Associate / Developer – Procurement	0 - 4 years	Brief Job Description of the Position: Understand priorities for requirements and follow purchase procedures on compliance and spend limits Manage requisition backlog and work towards release of POs on time to suppliers Develop RFX document and co-ordinate with suppliers for completion for low value purchases Develop comparatives in RFQ / RFP documents Negotiate prices manually or through e-auctions Co-ordination with various stakeholders to gain approvals where required Communicate across multiple stakeholders, especially category managers, requestors, inventory control Resolve and co-ordinate any operational day to day issues with the suppliers, requestors, category buyers Education and Skills Required Excellent communication skills Minimum 1 year of prior buying experience across any – Req to PO, tactical buying single source of multiple source Understanding of classification and codification of materials and services Experience in developing RFX documents and contracts for materials and services Prior experience of working with suppliers and stakeholders
Process Associate - Account Recovery	0 - 4 years	Brief Job Description of the Position: Respond to customer inquiries and problem escalations. Provide phone support for data collection to enable Recovery of Client account for end user. Reproduce customer issues and escalate product bugs. Provide excellent customer service to our customers. Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Education and Skills Required Any graduate degree or equivalent with a strong academic record Active user of Internet and online applications. Demonstrated capacity for critical thinking and analysis. Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment. Demonstrated proficiency with written English and with neutral English accent. Technologically capable: have had experience troubleshooting personal electronic devices (e.g., personal computers, smart phones, tablets). Effective probing skills and analyzing / understanding skills.
Process Associate - Phone Support	0 - 4 years	Brief Job Description of the Position: Provide excellent customer service to advertisers and manage client advertising accounts by responding to inquiries. Develop and utilize approaches to provide strategic advice to clients on how to improve the utilization of their advertising budgets. Build strong relationships with customers and educate them on new product features by proactively and creatively identifying solutions to client issues. Identify, lead, and execute product and process innovation to increase advertiser performance and their investments. Education and Skills Required Bachelor's degree or equivalent with a strong academic record. Prior experience in a dynamic, results-oriented, internet-based business will be a plus. Detail-oriented with the ability and willingness to quickly complete large volumes of work with high quality. Strong computer applications and Internet skills.
Process Associate / Developer - Technical Support	0 - 4 years	Brief Job Description of the Position: Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries. Resolve issues pertaining to N/W, OS, H/W, MS Office, IE. Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively. Document & add new issues/solutions to Knowledge Management Repository. Utilize professional techniques to retain & delight customers. Use of soft skills - Listen, Empathy, Courtesy etc. Provide quality service & resolve concerns efficiently & professionally. Education and Skills Required Graduate (BSc, BA, BCom, MA, MSc, MCom, Diploma Holders, No Under Graduates) with technical Knowledge of Windows NT / 95 / 98 / 2000, TCP/IP (Networking), Exchange Client, Outlook Client, MS Office & Internet Explore. Excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels. The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations
Process Associate / Developer - Customer Service	0 - 4 years	Brief Job Description of the Position: Fresher’s with Good communications can also apply Respond to Customer inquiries and problem escalations Provide E-mail and Phone support to trouble shoot and resolve issues experience Provide excellent customer service to our customers Education and Skills Required BA/Bsc/B.Tech/B.com any degree or equivalent with strong academic record. Previous experience in Customer Service role preferred. Active user of internet and online applications. strong knowledge of current affairs. Demonstrated proficiency in English Must be able to work on flexible schedule Technologically capable: have had experience troubleshooting personal electronic devices
Process Associate / Developer - Collections	0 - 4 years	Brief Job Description of the Position: Collect on past due invoices using problem solving-solving and logical reasoning. Maintain and customer’s profile. Provide updated on accounts to the customer. Complete ownership on individual portfolios. Education and Skills Required Any graduate degree or equivalent with a strong academic record. Collection experience will be an added advantage. Ability to work effectively with numbers to analyze and understand business trends. Good Interpersonal and Communication skills. Ability to work independently to achieve goals and targets.